- After placing an order you will receive an email confirming that your purchase was successfully processed.
- Once your order has shipped you will receive a second email with a confirmation of shipment that includes a tracking number that can be used to track your package.
- Shipments over $250 will require signature upon delivery.
- For specific shipping details, please reference product description
Communication to request Return/Exchange:
Email email@example.com referencing your Order# and the reason for your exchange within 8 days of receiving the item
Once your return request is accepted. Mail your return item with a copy of your invoice and a note explaining the reason for your return to: PO BOX 1716, Camarillo CA 93011
We make every effort to respond to your issue in a timely manner, though we ask to allow 2-3 weeks for processing and confirmation of you request.
ALL returns (not exchanges) are subject to a 10% restocking fee. All refunds will not include original shipping cost. Overnight shipping charges are non-refundable. If you receive a defective product, you must notify us within three days of receiving the product to be eligible for a return. If you do not follow this policy, we will only accept defective items at our discretion. PLEASE NOTE: All items sold on sale are FINAL SALE and are not eligible for return.